Thursday, February 09, 2006

Shaping the minds of our future leaders.

I don't know how many of you job shadowed in high school or even if you remember the event. Job shadowing is that one day in high school usually your junior or senior year in which you are whored out to a local business and showed what some poor schumk does all day. No one really shows you what they do or the intricacies of looking busy when in fact you are doing absolutely nothing. No they try and act busy and make their job seem more important then it usually is.

In the five years I've been working here I've been shadowed a couple of times, but I always forget what I have them do. anyway, the week before last I was told a couple of students were going to come in and one if not both was going to be looking in on my day. No big deal. I'd save some monkey work and have them do it. See how generous I am, it's all in the name of education.

One of our bright leaders of tomorrow, however, was busted that weekend on a BPA (Business Professionals of America) trip drinking and "other things". I'm not sure what other things is, I'm thinking maybe a little boob action or smoking weed. It's good to know our business leaders of tomorrow are on the right track. This little incident gives me hope for our public school system. What says corporate networking like beers, weed, and boob action?

Unfortunately now the student was unable to attend the fun that was job shadow day. Maybe that's a little too sarcastic, it wasn't too bad. I think my job is fairly fun, but then I'm a huge geek. So who knows? Last Thursday the remaining kid showed up and they decided to give him the full experience of the company and show him around everywhere. I was told he would be spending a couple of hours with me, which turned into three or three and half hours.

First he was going to spend some time with the Customer Care Group. This group takes all to the majority of the troubleshooting calls about phone, television, and internet problems. I used to have to take all the internet calls, but thanks to the formation of this group I handle very few old ladies anymore*. Our "caring" tech who is a complete douche and extreme moron told the kid that our customers are stupid, have no common sense, and "Don't even turn off their computers before they call". Could you sound more like an ass? First off, restarting a computer doesn't fix everything. Second off, yeah some of customers are not the brightest it's called; "You having a job!" You don't tell someone this, at least too someone about write a report that will be sent to your boss. Not to mention the fact his mother is a frequent caller. Speaking of common sense who said you had any! Fucking moron! Sorry, I went off there for a second. The other customer care group member in the office was able to do a little damage control, so maybe we will not come off looking like a bunch of ass monkeys. I wonder if I should take responsibility for our "caring" tech it was part of my job to train him when he came here. I failed miserably, but then maybe that's what happens when a twenty two year old has to train a forty year old. They just don't listen. Plus he's been her 4 years, it's called on the job experience.

Then it was my turn. I must be getting old because this senior looked like a 13 year old to me, but he was a nice enough kid. I showed him around the plant explaining what various equipment was and how it interconnected. I took him to the TV Head-End and showed him what went into providing IPTV. Told him about the obstacles there were in deploying and the troubleshooting that was and is required for the the system to run smoothly. I took a few simple internet calls and made myself look good by showing him good techs usually don't even need a computer to answer calls and proceeded to turn of my monitors for effect and answer these calls and any questions he thought he could stump me with. After that I had him do some work that I'd been putting off, like configuring ADSL modems and doing that day's forecast for channel one. That left enough time to show him a few tricks on building websites and then he was off to the cellular department. Overall I don't think it was to boring and if he had any interest in computers before it should have given him a good overview of the field.


*I thought about replaceing this line because it's sounds disgusting and I know you perverts, but I decide it was kind of funny too.

7 comments:

Crazy Dan said...

So you stopped hadling old ladies... I have something you can handle.

Ranea said...

Oh how nice of you to take part in the lives of teen. Or maybe it's a little creepy. Your not trying to shape their lives to much are you?

Big D said...

CD: I knew you wouldn't let me down.

Ranea: Everyone needs good minons.

Breezy said...

I thought handling old ladies was the highlight of your day...

:P fuzzbox said...

Was the douchebag fired when the bossman got the report?

phred said...

Big D, you didn`t show him your blog ???

Big D said...

fuzz: I have no idea what the kid wrote he might not have said anything.

phred: He knows about my blog. I think he secretly reads it.